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How am I protected?

(Buyer)

Jane avatar
Written by Jane
Updated over 9 months ago

Ticombo is a ticket selling platform that allows organizers, resellers and private people to sell or resell event tickets. You can see the Seller's details on each listing. We verify every seller offering tickets on our platform and therefore guarantee that tickets are valid and delivered on time. The controls are rigid and only after the listing is reviewed and passed, only then it will show to the potential buyers to be bought.

You are covered under the TicProtect program and are secured to get your money back. We make sure that sellers fulfil what they promised, and you will get a 100% refund, when:

1. You have not received the tickets on time.

2. The tickets did not correspond to the ones ordered.

3. The tickets were invalid and did not entitle you to attend the event.

4. The event was cancelled and not rescheduled.

All Sales on Ticombo are covered by our TicProtect Guarantee โ€“ delivery: a) on time, b) correct tickets, c) valid tickets and a full refund if event is cancelled. For more information look at our Terms:

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