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Rules for the Latest Delivery Dates
Rules for the Latest Delivery Dates

Latest Delivery Dates depending on Possession and Ticket Types

Jane avatar
Written by Jane
Updated over 10 months ago

E-Ticket Latest Delivery Date Updates:

E-Ticket in Possession (Uploaded)

Link will be sent immediately to buyers from our system and the delivery will be immediately

E-Ticket in Possession (Not Uploaded)

  1. If sold 3 days or more before the event, the latest delivery time shall be within 3 days after the sale. In any case, this shall be at least 2 days before the event

  2. If sold 1-2 days before the event, the latest delivery time shall be within 24 hours after the sale, however, the latest 3 hours before the event

  3. If sold less than 24 hours before the event, the latest delivery time shall be at least 3 hours before the event

  4. If sold less than 6 hours before the event, the latest delivery time shall be within 30 minutes after the sale

E-Ticket not in Possession

  1. If sold 3 days or more before the event, the latest delivery date is max 3 days after the in-hand date or 2 days before the event. In any case, delivery shall be at least 2 days before the event

  2. If sold 1-2 days before the event, the latest delivery time shall be within 24 hours after the sale, however, the latest - 3 hours before the event

  3. If sold less than 24 hours before the event, the latest delivery time shall be within 3 hours after the sale

  4. If sold less than 6 hours before the event, the latest delivery time shall be within 30 minutes after the sale

  5. For events releasing tickets too close to the event date, sellers can select in hand date even on the same day as the event

    1. If sold 24 hours or more before the event, the latest delivery time shall be at least 3 hours before the event

    2. If sold 23 hours or less hours before the event, the latest delivery time shall be within 3 hours after sale

    3. If sold less than 6 hours before the event, the latest delivery time shall be within 30 minutes after sale

M-Ticket Latest Delivery Date Updates:

M-Ticket in Possession

  1. If sold 3 days or more before the event, the latest delivery time shall be within 3 days after the sale. In any case, this shall be at least 2 days before the event

  2. If sold 1-2 days before the event, the latest delivery time shall be within 24 hours after the sale, however, the latest 3 hours before the event

  3. If sold less than 24 hours before the event, the latest delivery time shall be at least 3 hours before the event

  4. If sold less than 6 hours before the event, the latest delivery time shall be within 30 minutes after the sale

M-Ticket not in Possession

  1. If sold 3 days or more before the event, the latest delivery date is max 3 days after the in-hand date or 2 days before the event. In any case, delivery shall be at least 2 days before the event

  2. If sold 1-2 days before the event, the latest delivery time shall be within 24 hours after the sale, however, the latest 3 hours before the event

  3. If sold less than 24 hours before the event, the latest delivery time shall be within 3 hours before the event

  4. If sold less than 6 hours before the event, the latest delivery time shall be within 30 minutes after the sale

  5. For events releasing tickets too close to the event date, sellers can select in hand date event on the same day as the event

    1. If sold 6 hours or more before hours before the event, the latest delivery time shall be at least 3 hours before the event

    2. If sold less than 6 hours before the event, the latest delivery time shall be within 30 minutes after sale

Paper Ticket Latest Delivery Date Updates:

Paper ticket in Possession (International Courier)

The latest shipment time shall be 5 days after the sale and in any case at the latest 7 days before the event.

  1. International courier option is disabled 12 days before the event as a delivery option

Paper ticket not in Possession (International Courier)

The latest shipment time shall be 7 days before the event or 5 days after the in-hand date. In any case, delivery shall be at least 7 days before the event.

  1. International courier option is disabled 12 days before the event as a delivery option

Paper ticket in Possession (National Courier)

The latest shipment time shall be 3 days after the sale and in any case at least 3 days before the event

  1. National courier option is disabled 4 days before the event as a delivery option

Paper ticket not in Possession (National Courier)

The latest shipment time shall be 3 days before the event or 3 days after the in-hand date. In any case, delivery shall be at least 3 days before the event.

  1. National courier option is disabled 4 days before the event as a delivery option

Paper ticket for Local Delivery

The latest delivery time shall be 24:00 of the day of the event(local time) or a minimum of 9 hours before the event

  1. Local Delivery option is disabled at 15:00 the day before the event (local time)

Paper ticket for Pick Up

  1. If sold more than 4 hours before the event, the latest delivery time shall be 2 hours before the event

  2. If sold less than 4 hours before the event, the latest delivery time shall be 1 hour before the event

  3. If sold less than 1.5 hours before the event, the latest delivery time shall be 30 minutes after the sale

Note:

  1. For listings that offer an express delivery option, the latest delivery/shipment information will be determined by the option selected by the seller.

  2. For listings that are not in possession by the Seller, Ticombo can set/modify the in-hand date of an order/listing to a specific date based on publicly available information from the organizer and/or other reputable information. This will change the latest delivery time as specified in the above rules. However, sellers retain the flexibility to make changes within specific guidelines only for active listings:

    1. Sellers can change the in-hand date, but it must be set to any day before Ticombo's specified in-hand date.

    2. If the in-hand date is provided as a range, sellers can select any date falling within that range.

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