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FAQ - English
How can I contact Ticombo?
Why should I use Ticombo to sell my ticket?
Ticket Delivery Options: Old vs. New
Rules for the Latest Delivery Dates
I sold a ticket, where is my good review?
How does Ticombo determine the maximum price?
Why haven't I received an e-mail confirming delivery yet?
When do I receive my money?
How do I know my shipping status?
Can I use Ticombo without Facebook, VK or Google Account?
I want to delete my profile
World Cup Football Information
What is proof of delivery?
How can I sell World Cup / Euro 2024 / Summer Games 2024 tickets?
Will the World Cup / EURO 2024 / Summer Games 2024 tickets be in my name?
When will I get my World Cup / Euro 2024 / Summer Games 2024 tickets?
I received a different ticket type! What can I expect?
How am I protected?
My ticket did not arrive on time
The ticket was different than ordered
My ticket did not work at the venue
What should I do if I am denied entry?
Any question for the seller?
Ticket holder details
What is an In-Hand Date? (Buyer)
Where is the email with my tickets?
How do I download e-tickets?
Why is My name not on the ticket?
The event has been been cancelled or postponed
Price proposal to Seller
What is the length of my contract?
How can I use my voucher?
How am I protected?
How do I list my tickets?
What kind of tickets can I sell with Ticombo?
What is an In-Hand Date? (Seller)
How do I know which ticket is sold?
Why do all seats need to be adjacent?
Why is my Listing rejected/on hold?
What are my obligations as a seller?
I want to sell all my tickets together, is that possible?
Is it possible to undo sale?
How do I pause or delete my listing?
How do I edit my Listing?
Can I see my bought and sold tickets?
What are ticket holder details?
How can I complete my sale?
Price proposal from Buyer
Dispute Reasons and Required Evidence
What is the length of my contract?