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FAQ - English
FAQ - English
How can I contact Ticombo?
Why should I use Ticombo to sell my ticket?
Ticket Delivery Options: Old vs. New
Rules for the Latest Delivery Dates
I sold a ticket, where is my good review?
How does Ticombo determine the maximum price?
Why Are Some Tickets Unavailable in My Location?
Why haven't I received an e-mail confirming delivery yet?
When do I receive my money?
How do I know my shipping status?
Can I use Ticombo without Facebook, VK or Google Account?
I want to delete my profile
Messaging System
Flagged Messages
What is a settlement?
World Cup Football Information
What is proof of delivery?
How can I sell World Cup / Euro 2024 / Summer Games 2024 tickets?
Will the World Cup / EURO 2024 / Summer Games 2024 tickets be in my name?
When will I get my World Cup / Euro 2024 / Summer Games 2024 tickets?
I received a different ticket type! What can I expect?
Euro 2024 Ticombo Contest Giveaway
How am I protected?
My ticket did not arrive on time
The ticket was different than ordered
My ticket did not work at the venue
What should I do if I am denied entry?
Any question for the seller?
Ticket holder details
What is an In-Hand Date? (Buyer)
Where is the email with my tickets?
How do I download e-tickets?
Downloading and Using Your PKPASS Tickets
Why is My name not on the ticket?
The event has been been cancelled or postponed
Price proposal to Seller
What is the length of my contract?
How can I use my voucher?
Customer Claims
Mobile Links Delivery
PKPass Delivery
How am I protected?
How do I list my tickets?
What kind of tickets can I sell with Ticombo?
What is an In-Hand Date? (Seller)
How do I know which ticket is sold?
Why do all seats need to be adjacent?
Why is my Listing rejected/on hold?
What are my obligations as a seller?
I want to sell all my tickets together, is that possible?
Is it possible to undo sale?
How do I pause or delete my listing?
How do I edit my Listing?
Can I see my bought and sold tickets?
What are ticket holder details?
How can I complete my sale?
Price proposal from Buyer
Dispute Reasons and Required Evidence
What is the length of my contract?